1. Information We Collect
1.1 Personal Information
We may collect name, email address, phone number, appointment preferences, and communication details submitted through contact forms, calls, email, or WhatsApp.
1.2 Medical and Sensitive Data
For consultation and care coordination, we may collect limited health information such as symptoms, treatment history, and fertility-related records shared by the patient.
1.3 Technical Data
We may collect device/browser metadata, IP-derived location estimates, and usage analytics for security and performance.
2. How We Use Information
- To schedule, confirm, and manage appointments.
- To communicate regarding consultations, follow-up, and service inquiries.
- To maintain clinical, administrative, and legal records.
- To improve website performance, security, and user experience.
- To comply with applicable Indian healthcare and data-protection obligations.
3. Storage, Security, and Retention
We use reasonable administrative, technical, and organizational safeguards to protect patient and personal data. Access is restricted to authorized personnel on a need-to-know basis.
Data is retained only as long as necessary for treatment, legal compliance, dispute resolution, and recordkeeping obligations under applicable Indian laws and medical practice standards.
4. Patient Rights Under Indian Data Protection Laws
Subject to applicable law, patients may request access, correction, update, or erasure of personal data, and may withdraw consent where processing is consent-based. Requests may be limited where retention is required by medical, legal, or regulatory obligations.
Patients may also request details regarding how their data is processed and shared, and may raise grievances through our privacy contact details below.
5. Cookies and Similar Technologies
Our website may use essential cookies for functionality, session handling, and security, and may use limited analytics tools to understand traffic and improve services. You may control cookies through browser settings, but disabling some cookies may affect website functionality.
6. Third-Party Services
6.1 Vercel (Hosting/Infrastructure)
Our website is hosted on Vercel, which may process technical logs and infrastructure data as part of service delivery and security operations.
6.2 WhatsApp (Communication)
If you choose to contact us via WhatsApp, your communication is processed by WhatsApp under its own privacy terms. Please avoid sharing unnecessary sensitive data over chat.
7. Medical Council / NMC Compliance
Wings Women Center follows professional obligations applicable to registered medical practitioners in India, including ethical handling of patient confidentiality and records under prevailing Medical Council of India principles and subsequent National Medical Commission (NMC) governance frameworks.
8. Contact for Privacy Concerns
For data requests or privacy concerns, contact:
Email: boga.viswanath@gmail.com
Phone: +91 95027 12812
You may also visit our Terms & Conditions.